Lead with the painful moment and immediate benefit: “Stop revenue leakage from failed renewals in a week.” Avoid buzzwords and vague adjectives. Borrow customers’ language from interviews. When repeated back to them, strong phrasing earns nods, deeper stories, and concrete next steps.
Prototype only what is necessary to test your promise. A clickable demo, concierge workflow, or spreadsheet often suffices. Shorten cycle times aggressively. Each iteration should shrink uncertainty around problem, market, or channel, rather than merely polish interfaces that delight but mislead.